We Embrace Innovation to Enhance Customer Service

Throughout its 35 years in business, K&R has always stayed ahead of the curve. In fact, using state-of-the-art hardware and software to improve customer service is a rule rather than the exception!

In fact, K&R was the first vending company in New Jersey to use handheld computers for inventory management in the field. Today, K&R uses Cantaloupe's Remote Machine Monitoring to get real-time data about sales activity, product levels and service needs. Customers also enjoy the convenience of using credit or debit cards as well as Google Wallet and Apple Pay to purchase snacks and beverages from vending machines and markets. It's investments like these that let K&R manage customer needs better than anyone else! Customers know their employees' favorite items are always stocked, service is timely and there is a wide variety of traditional and healthier items to suit different tastes and preferences.

State-of-the-Art Equipment

At any given moment, our operations managers know what products are in each machine and in our warehouse. As a result, we make better decisions, faster to keep vending machines stocked, products fresh and, most importantly, clients happy. Our system also lets us know if something is affecting uptime for a machine so we can quickly address any issues.

All of K&R's snack and beverage machines are equipped with Sure-Vend and Golden Eye guaranteed product delivery systems so selected items vend out at time of purchase or a refund is given on the spot if they don't. It's how we provide a positive customer experience each time you make a purchase from our machines.